Get In Touch
Have a question or need help? Send us a message and we'll get back to you within 24 hours.
Send us a message
Common questions
How long does it take to get a response?▼
We aim to respond to all emails within 24 hours on business days.
I'm a host with a billing question — who do I contact?▼
Email hello@roomnest.co.za with 'Billing' in the subject line and we'll sort it out quickly.
I'm a student and I can't find my host's nest. What do I do?▼
Ask your host to list their nest or share their invite link with you. You can also use the search feature in the app to find available nests.